Privacy and Data Policy

This Privacy Policy explains how Slots Shine Casino collects, uses and protects the personal information we hold about you. We take your privacy seriously and set out below the types of data we collect, why we use it and how you can manage your information. This page applies to users accessing our services in the United Kingdom and describes our general practices for account holders and visitors.

Types of data we collect

Personal data

When you register an account we collect personal information that identifies you, such as your name, email address, date of birth, contact details and government-issued ID where verification is required. We also collect account credentials and preference settings to operate your account.

Technical data

We collect technical information automatically when you use our site or app, including IP address, device type, browser, operating system, session data, and location information derived from IP. This helps us deliver the service and protect accounts.

Transactional and activity data

We record transactional data such as deposits, withdrawals, bets and game history, alongside user activity like login times, session length and support interactions. This information supports account management, payments and fraud prevention.

How we use your information

We use data to create and manage your account, process payments, verify identity, comply with legal and regulatory obligations and provide customer support. We also use activity and transactional data to detect and prevent fraud, to ensure account security and to investigate disputes. Where permitted, we may use aggregated or anonymised data for analysis and service improvement.

Data protection practices

We protect personal information using industry-standard technical and organisational measures, including encryption for data in transit and access controls for stored data. Access to personal data is limited to authorised staff and third-party providers with a legitimate need to process that data on our behalf.

Cookies and tracking technologies

We use cookies and similar technologies to remember preferences, enable core site functions and measure site performance. Some cookies are essential for the service, while others are used for analytics and marketing. You can manage cookie preferences through your browser or our cookie settings tool where available.

User rights

You have rights in relation to your personal information, including the right to request access, to ask for inaccurate data to be corrected, and to object to certain processing where applicable. You may also request restriction or erasure of your data subject to our legal and regulatory obligations.

Access, correction and deletion

To exercise your rights or to access, correct or request deletion of your personal data please contact our support team. We will respond to verifiable requests and may ask for proof of identity before making changes. In some cases we may retain information as required by law or for legitimate business purposes.

Information sharing and third parties

We share personal data with trusted third-party providers who assist with payment processing, identity verification, fraud prevention, analytics and customer support. We require these providers to protect your data and only process it in line with our instructions. We may also disclose information where required by law or to protect our legal rights.

Privacy policy updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will post any changes on this page and indicate the date of the latest revision. Continued use of our services after updates indicates acceptance of the revised policy.